Terms of Service

Welcome to Lost in the Astral (“LITA”). By booking services or using this platform, you agree to these Terms of Service.

1. Services

LITA offers mobile and online holistic wellness services, including personal services, business consulting, and events and ceremonies. Specific terms for each service are described at the time of booking.

2. Booking and Payment

Bookings are subject to availability. You may pay at appointment or in advance as offered. Cancellation and rescheduling policies apply as communicated at booking or in confirmation emails.

3. Waiver and Consent

By completing a booking, you confirm that you have read and agreed to the waiver presented during checkout. For minors, parental consent is required.

5. License Grant

Subject to your continued compliance with these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the LITA Content solely for your personal, non-commercial use of the platform. You may not copy, modify, distribute, sell, lease, sublicense, reverse engineer, decompile, disassemble, or create derivative works from any LITA Content. You may not use the LITA Content in any commercial product or service, training data set, or competitive offering without our prior written consent.

6. No Scraping or AI Training

You may not, and may not authorize or assist any third party to: (a) use any robot, spider, scraper, crawler, headless browser, or other automated means to access, index, harvest, or extract any LITA Content; (b) circumvent, bypass, or attempt to circumvent any access controls, rate limits, or anti-bot measures; (c) use the LITA Content, in whole or in part, to train, fine-tune, evaluate, benchmark, or develop any artificial intelligence model, machine learning model, large language model, generative model, or similar system; or (d) collect, copy, or aggregate any LITA Content for the purpose of building a competing or derivative service. Each violation of this Section may be enforced by injunctive relief and by damages including statutory damages where available.

7. Trade Secrets

Lost in the Astral’s coaching methodology, modality engines, agent personas, retrieval-augmented knowledge bases, persuasion architecture, orchestration patterns, internal prompts, and underlying systems are confidential trade secrets of Lost in the Astral. You agree not to disclose, copy, or use any such trade secrets, and to use reasonable measures to maintain their confidentiality. Your obligations under this Section survive termination of these Terms.

8. Acceptable Use

You agree not to use the platform: (a) for any unlawful purpose; (b) to harass, threaten, or harm any person; (c) to upload or transmit malicious code, viruses, or malware; (d) to attempt to gain unauthorized access to any part of the platform or to any other user’s account; (e) to interfere with or disrupt the platform or its servers or networks; (f) to impersonate any person or misrepresent your affiliation; (g) to collect personal information about other users; or (h) to use the platform in any manner that could damage, disable, overburden, or impair the platform.

9. Disclaimers

The platform and all services, including any readings, reflections, recommendations, or guidance generated by or through the platform, are provided for educational and reflective purposes only. They are not, and are not intended to be, a substitute for professional medical, mental health, legal, financial, or other licensed advice. No outcome is warranted, and individual results vary. THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY.

10. Mental Health and Crisis

The platform is not a crisis service and does not provide therapy, counseling, or emergency mental health care. If you are in crisis or considering self-harm, please contact your local emergency services or a crisis support line. In the United States, you can dial or text 988 to reach the Suicide and Crisis Lifeline. Outside the United States, contact your local emergency services or a recognized crisis resource. Use of the platform does not create a clinician-patient relationship.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL LOST IN THE ASTRAL, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE THE PLATFORM OR ANY SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE SIX MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS.

12. Indemnification

You agree to defend, indemnify, and hold harmless Lost in the Astral and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or in any way connected with: (a) your access to or use of the platform; (b) your violation of these Terms; (c) your violation of any rights of another, including intellectual property or privacy rights; or (d) any content you submit through the platform.

13. Dispute Resolution and Binding Arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms or the platform that cannot be resolved through good-faith negotiation will be resolved by binding individual arbitration administered by JAMS under its Streamlined Arbitration Rules. The arbitration will be conducted in English in Clark County, Nevada, or by videoconference at the parties’ option. The arbitrator may award any remedy permitted at law in equity to the same extent a court of competent jurisdiction could. Judgment on the award may be entered in any court of competent jurisdiction. YOU AND LOST IN THE ASTRAL EACH WAIVE THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION OR COLLECTIVE ARBITRATION. Disputes may only be brought on an individual basis. The Federal Arbitration Act governs the interpretation and enforcement of this Section.

14. Governing Law and Venue

These Terms are governed by the laws of the State of Nevada, without regard to its conflict-of-laws principles. To the extent any dispute is not subject to arbitration, the parties consent to the exclusive jurisdiction and venue of the state and federal courts located in Clark County, Nevada.

15. Termination

We may suspend or terminate your access to the platform at any time, with or without notice, for any reason, including a violation of these Terms. You may stop using the platform at any time. Sections that by their nature should survive termination (including, without limitation, Sections 4 through 14) will survive.

16. Modifications to These Terms

We may update these Terms from time to time. Material changes will be posted on this page with an updated “Last updated” date and, where appropriate, communicated to active account holders. Your continued use of the platform after the effective date constitutes acceptance of the revised Terms.

17. Force Majeure

We will not be liable for any failure or delay in performance to the extent caused by circumstances beyond our reasonable control, including acts of God, natural disasters, pandemic, war, terrorism, riots, civil unrest, government action, labor disputes, internet or utility failures, or third-party service disruptions.

18. Miscellaneous

These Terms, together with any policies referenced herein (including the Privacy Policy), constitute the entire agreement between you and Lost in the Astral with respect to the platform, and supersede all prior or contemporaneous agreements on that subject. If any provision is held unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any right or provision is not a waiver of that right or provision. You may not assign these Terms without our prior written consent; we may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets.

19. Contact

For questions about these terms, contact Lost in the Astral via the contact information provided on the platform.